Privacy Policy

(a) Website Owner. Zippy Ship Inc. (“Zippy Ship”) is the owner of this website (“Website”). This online privacy notice discloses Zippy Ship's information practices for this Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) Website Visits. In general, you can visit the Website without disclosing any personal information. Zippy Ship may track the domains from which people visit us and analyzes the data gathered from the Website visits for trends and statistics.

(c) Website Transactions. At times, Zippy Ship will need personal information regarding a customer or a prospect. For example, to process an assessment, Zippy Ship may need to know a customer's name, mailing address and e-mail address, as further described in Section 2.

It is Zippy Ship's intent to inform you before Zippy Ship collects personal information, such as the customer's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Zippy Ship will respect your wishes.

(a) Identifying Information. In order to make an assessment or analyse your data, Zippy Ship will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, log in identification, and telephone number. Zippy Ship may request additional information necessary to establish and maintain a customer's account. Zippy Ship, at the customer's sole discretion, may also collect health data information if the customer provides such information to Zippy Ship.

(b) Service Quality Monitoring. Some of the Website transactions may require a customer to telephone Zippy Ship, or Zippy Ship to call the customer. Zippy Ship will not contact you by telephone without your prior consent. Users should be aware that it is Zippy Ship's practice to monitor, and in some cases record, such calls for staff training or quality assurance purposes.

(c) Information Automatically Collected. Zippy Ship automatically collects certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you used the Website, and other technical information. This information is primarily needed to maintain the security and operation of the Website, and for Zippy Ship's internal analytics and reporting purposes. This information may include, but is not limited to, log and usage data, device data, and location data.

(d) Links to Other Websites. The Website may contain links to other websites. Zippy Ship is not responsible for the privacy practices or the content of those other websites.

(a) Limited Uses Identified. Without your prior consent, and subject to Sections 4 and 5 herein, Zippy Ship will not use your personal identifiable information for any purpose other than that for which it is submitted. Zippy Ship uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping.

(b) Marketing Uses. Unless you opt-out as herein provided, Zippy Ship reserves the right to provide you with information about the Website, Zippy Ship products and services, and related information in which you have indicated an interest.

(c) Stored Information Uses. Zippy Ship stores and retains information. This information is used to compile a customer's purchase history in order to: enable Zippy Ship to recommend products, services, or special offers that would be of interest to a customer; to support customer interaction with the Website; to deliver customer purchases; contact the customer again about other Zippy Ship services and products; and more.

(a) Within Corporate Organization. Zippy Ship may share your personal information within the Zippy Ship corporate organization, and may transfer the information to countries in the world where Zippy Ship conducts business. Some countries may provide less legal protection for customer personal information. In such countries Zippy Ship will still handle customer personal information in the manner described herein.

(b) Mergers and Acquisitions. Circumstances may arise where for business reasons, Zippy Ship decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Zippy Ship's practice to seek appropriate protection for information in these types of transactions.

(c) Agents. Zippy Ship employs or engages other companies and individuals to perform business functions on behalf of Zippy Ship. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing customer services.

(d) Affiliated Businesses. Zippy Ship works closely with affiliated businesses operating website stores, providing services or selling products on each other's Websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

(e) Vendors, Consultants, and Third Parties. Zippy Ship may share customer data with third-party vendors, service providers, contractors, or agents (cumulatively “Third Parties”) who perform services for Zippy Ship or on Zippy Ship's behalf and require access to such information to do that work. Zippy Ship has contracts in place with Third Parties, which are designed to help safeguard customer personal information. Third Parties cannot do anything with the customer's personal information unless Zippy Ship has instructed Third Parties to do so. Third Parties will also not share your personal information with any organization apart from Zippy Ship. Third Parties also commit to protect the data they hold on Zippy Ship's behalf and to retain it for the period Zippy Ship instructs.

(f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.

(a) Third-Party Partners. Zippy Ship partners with Third Parties to engage in analytics, auditing, research, and reporting on the Website. Third Parties may collect information regarding the customer's usage of the Website as described in the section above titled “Information that We Collect” and “Vendors, Consultants, and Third Parties.”

Zippy Ship also partners with Third Parties to provide advertising services that are targeted based on the customer's online activities across websites and devices over time (commonly referred to as “interest-based advertising”). Third Parties may collect information about customer activities on the Website on the customer's current device and combine it with information about the customer's activities on other websites and devices. Third Parties may collect such information using server logs, cookies, web beacons, tags, pixels, cross-device linking, and similar technologies. For example, advertising Third Parties Zippy Ship partners with may use the fact that a customer visited our Websites to target advertising to said customer on non-Zippy Ship websites on the customer's current device or on other devices the customer uses.

(b) Privacy Policy of Third Parties. We currently use the services of the following third-party vendors, who may collect your information. You can view their privacy policies, which may be updated from time to time. Zippy Ship will do its reasonable best to keep this list current.

• Google Analytics
• Shopify

(a) Use of Cookies. Zippy Ship and/or its Third Parties collect non-identifiable and personal information through the use of various technologies, including “cookies.” A cookie is an alphanumeric identifier that a website can transfer to the customer's hard drive through the customer's browser. The cookie is then stored on the customer's computer as an anonymous tag that identifies the computer, but not the customer. Cookies may be sent by Zippy Ship or its third party vendors. The customer can set its browser to notify the customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. The customer may also set their browser to turn off cookies; however, some websites may not then work properly.

(b) Use of Web Beacon Technologies. Zippy Ship may also use Web beacon or other technologies to better tailor the Website to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by Zippy Ship or by its suppliers. Web beacons usually work in conjunction with cookies. If the customer does not want cookie information to be associated with the customer's visits to these pages, the customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(c) Collection of Non-Identifiable Information. Zippy Ship may collect non-identifiable information from user visits to the Website in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on the Website; Website and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Zippy Ship or its contractors may use this data to analyze trends and statistics.

(d) Collection of Personal Information. Zippy Ship collects personal identifying information from the customer during a transaction. Zippy Ship may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Zippy Ship understand trends and patterns. This information is not reviewed at an individual level.

(a) Commitment to Online Security. Zippy Ship employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.

(b) No Liability for Acts of Third Parties. Zippy Ship will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Zippy Ship shall not be liable for unauthorized disclosure of personal information due to no fault of Zippy Ship including, but not limited to, errors in transmission and unauthorized acts of Zippy Ship's staff and/or Third Parties.

(a) Changes to Privacy Policy. Zippy Ship may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Policy. If Zippy Ship makes material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. Zippy Ship encourages you to review this privacy notice frequently to be informed of how we are protecting your information.

(b) Your Rights. You have rights under data protection laws. However, these rights are not absolute, and Zippy Ship may decline your request for such right as permitted by law. These rights include:

• The right to know if Zippy Ship is processing your personal data;
• The right to access your personal data;
• The right to correct inaccuracies in your personal data;
• The right to request the deletion of your personal data;
• The right to obtain a copy of the personal data you previously shared with Zippy Ship;
• The right to non-discrimination for exercising your rights; and
• The right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”).

Some states also provide you with the following rights:

• The right to obtain a complete list of the Third Parties to which we have disclosed personal data and the categories thereof (as permitted by applicable law, including California's, Delaware's, and Oregon's privacy law);
• The right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law); and
• The right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law).

(c) Exercise of Rights. To exercise these rights, you can contact us by emailing us at info@zippyship.co, or by referring to the contact details at the Contact Us page. Additionally, Zippy Ship will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser. You may also review your rights under your state's data protection laws to determine if any other rights are available to you, to which Zippy Ship will comply with such laws.

(d) Your California Privacy Rights. California Civil Code Section 1798.83 permits customers of Zippy Ship who are California residents to request certain information regarding Zippy Ship's disclosure of personal information for their direct marketing purposes. To make such a request, please write to Zippy Ship Inc. at the address provided in Section 9. Within 30 days of receiving such a request, Zippy Ship will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Zippy Ship reserves its right not to respond to requests submitted other than to the address specified in this paragraph.

California's privacy laws require a company to provide notice to California users of their rights to receive information on to which entities their information was shared for marketing purposes.

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Zippy Ship Inc.'s compliance with this privacy policy, Zippy Ship can be contacted by e-mail at info@zippyship.co.

1. Data Collection. We collect personal information (e.g., names, emails) and Amazon-related data (e.g., product listings, sales data) through direct interactions, automated technologies (e.g., cookies), and third-party services (e.g., Amazon).
2. Use of Data. Data is used to provide services, improve user experience, and communicate important updates related to your Amazon Seller account.
3. Data Storage and Protection. Data is stored securely in AWS services (e.g., S3, RDS) with encryption (AES-256) and strict access controls via AWS Identity and Access Management (IAM).
4. Data Sharing. We do not sell your data. Data may be shared with trusted service providers, Amazon (as required), or disclosed if mandated by law.
5. Data Retention and Disposal. We retain data only as long as necessary for operational purposes and comply with relevant legal requirements. Once data is no longer needed, it is securely deleted.